Returns & Exchanges
At WallpaperMural, we want you to love your new space, which is why we offer a 30-day return policy for all standard-sized products in their original, unused condition. Please note that custom-sized murals are made to your specific dimensions and are non-returnable unless a manufacturing defect is present.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the wallpaper panels back into their original protective tube or box, ensuring all edges are secure to prevent damage during transit.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned mural for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing